okvip7 Terms & Conditions

In these Terms & Conditions, the following terms shall have the meanings set out below unless the context requires otherwise:

• "okvip7", "we", "us", "our" — refers to the okvip7 platform and its operating entity, accessible at https://okvip7.app.
• "Player", "you", "your" — refers to any individual who accesses, registers on, or uses any service offered through the okvip7 platform.
• "Account" — the personal account held by a registered player on the okvip7 platform, used to place bets, access casino games, manage deposits and withdrawals, and use responsible gaming tools.
• "Platform" — the okvip7 website, mobile web interface, and any associated services accessible at https://okvip7.app.
• "Wallet" — the account balance held within the player's okvip7 account, denominated in Bangladeshi Taka (৳).
• "Bet" / "Wager" — any stake placed by a player on a sports event, casino game, esports market, bingo room, or any other betting product offered through the okvip7 platform.
• "Bonus Funds" — credits awarded to a player as part of a promotional offer, subject to separate wagering requirements and not immediately withdrawable.
• "KYC" — Know Your Customer verification, the process by which okvip7 confirms the identity and eligibility of a player prior to processing withdrawals or granting full account access.
• "Bangladesh Standard Time (BST)" — UTC+6, the official time zone of Bangladesh, used for all time references within these terms and on the okvip7 platform.

Access to and use of the okvip7 platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout the player's use of the platform:

• You must be at least 18 years of age. okvip7 does not permit persons under the age of 18 to register, deposit, bet, or use any feature of the platform under any circumstances.
• You must be accessing the platform as an individual acting on your own behalf. Corporate entities and automated systems may not register as players.
• You must provide accurate, complete, and current personal information at the time of registration and update that information promptly if it changes.
• You must not be registered as a self-excluded player on okvip7 or any affiliated platform.
• You must not be subject to any legal prohibition — in your personal jurisdiction or any applicable law — that would prevent you from participating in online gambling.

By registering on okvip7, you represent and warrant that you meet all eligibility requirements listed above. okvip7 reserves the right to request supporting documentation to verify eligibility at any time, including at the point of withdrawal. Failure to provide satisfactory documentation within the stated timeframe may result in account suspension.

Each player is permitted to hold one single registered account on the okvip7 platform. Opening, operating, or benefiting from more than one account — whether under the same name, same payment method, same device, or same IP address — is strictly prohibited and constitutes a material breach of these Terms & Conditions.

At the time of registration, players are required to provide a valid email address, a chosen username, and a secure password. Players are solely responsible for maintaining the confidentiality of their login credentials and must not share their username or password with any third party. okvip7 shall not be liable for any losses incurred as a result of unauthorised account access arising from a player's failure to keep their credentials secure.

• Notify okvip7 support immediately if you suspect your account has been accessed without authorisation.
• Do not use publicly accessible devices to log into your okvip7 account.
• Enable any additional security features offered by the platform, including two-factor authentication, where available.
• Ensure your registered contact details (email address) remain current so that okvip7 can contact you regarding account activity.

okvip7 reserves the right to verify the identity of the account holder at any point. Players must not allow any third party to use their account. Any bet placed through a player's account is deemed to have been placed by the registered account holder, regardless of who physically placed it.

All transactions on the okvip7 platform are conducted in Bangladeshi Taka (৳). okvip7 supports deposits and withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change.

Minimum deposit: ৳100. Minimum withdrawal: ৳500. Maximum transaction limits may apply to individual payment methods and will be displayed at the time of transaction. okvip7 reserves the right to adjust these limits in accordance with account verification status and responsible gaming considerations.

• Deposits are credited to the player's wallet promptly upon confirmation from the payment provider, typically within minutes for mobile money methods such as bKash, Nagad, and Rocket.
• Withdrawals are processed within 24 hours of a verified request under normal conditions, subject to completion of KYC verification.
• All payment methods used for deposits and withdrawals must be registered in the player's own name. Third-party payments are not accepted and will result in transaction reversal and potential account suspension.
• okvip7 does not charge transaction fees on deposits or withdrawals, though your payment provider may apply their own fees. Players should check with their payment provider directly.
• In the event of a technical error resulting in a duplicate or incorrect deposit, okvip7 reserves the right to correct the account balance and reverse the transaction without prior notice.

All sports bets placed on the okvip7 platform are subject to the following general rules, supplemented by sport-specific rules available within the relevant betting market on the platform. In the event of conflict between the general rules and sport-specific rules, the sport-specific rules shall prevail.

• Bet acceptance: A bet is not confirmed until a unique bet reference number has been issued to the player. okvip7 reserves the right to decline any bet without providing a reason.
• Odds fluctuation: Odds are subject to change until a bet is confirmed. The odds displayed at the time of confirmation are the final settled odds for that bet, regardless of subsequent market movement.
• Event cancellation: If a sports event is cancelled or abandoned before the minimum period of play required for the market to be settled, all bets on that event are declared void and stakes returned in full.
• Postponed events: Bets on postponed events will remain valid for 48 hours from the original start time (BST). If the event does not commence within that window, bets are declared void.
• Live betting: In-play bets are subject to a mandatory delay before acceptance. okvip7 shall not be liable for any market movements occurring during this delay. Obvious error prices in live markets will result in bet cancellation.
• Maximum winnings: Maximum payout limits per bet, per event, and per day apply and are displayed within the betting slip at time of placement. Winnings exceeding these limits will be paid to the stated maximum only.
• Palpable error: okvip7 reserves the right to void any bet placed at odds that were published due to a human or technical error. Where possible, okvip7 will contact affected players directly.

All bet settlement decisions made by okvip7's trading team are final. Disputes must be raised via the support team within 72 hours of settlement. Claims raised after this period will not be considered.

All casino games available on the okvip7 platform — including but not limited to slots, live dealer table games, RNG table games, game shows, and bingo — are governed by the individual game rules published by the respective game provider. Players are responsible for reading and understanding the applicable rules before wagering.

• Game outcomes for RNG titles are determined by certified random number generators that have been independently audited for fairness. Return-to-player (RTP) percentages for all games are disclosed within each game's information panel.
• Live dealer games provided by Evolution Gaming, Pragmatic Play Live, and Ezugi are governed by the rules displayed within the live game environment. okvip7 is not responsible for connection interruptions occurring on the player's side during a live game session.
• In the event of a disconnection during a casino game round, the outcome determined by the game server at the point of disconnection shall stand as the final result.
• Any malfunction of the gaming software or hardware that causes a game to operate incorrectly will render all affected game rounds void. Stakes wagered in a voided round will be returned to the player's wallet.
• Progressive jackpot games are governed by the jackpot rules of the relevant game provider. okvip7 does not guarantee minimum jackpot values and is not responsible for jackpot pool fluctuations.

okvip7 offers a range of promotional bonuses to eligible registered players, including welcome bonuses, reload bonuses, free spin offers, and seasonal promotions aligned with events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions and any additional promotion-specific terms communicated at the time of offer.

• Wagering requirements: Bonus funds must be wagered a specified number of times before they can be converted to withdrawable cash. The applicable wagering multiplier will be stated clearly in each promotion's terms.
• Eligible games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%; live casino games may contribute at a reduced rate. Contribution rates are detailed in each promotion's terms.
• Minimum odds: Where bonuses are applied to sports bets, minimum odds requirements per selection will apply and are specified per promotion.
• Expiry: All bonus funds carry an expiry date. Bonus funds and any associated winnings not wagered within the stated period will be forfeited automatically.
• One bonus per promotion: Each player is eligible to claim each promotional offer once only. Claiming the same promotion via multiple accounts constitutes bonus abuse and will result in account suspension.
• No cash alternative: Bonuses have no cash value and cannot be transferred, sold, or exchanged for cash except through legitimate wagering in accordance with the applicable wagering requirements.

okvip7 is committed to promoting responsible gambling and providing a safe environment for all eligible players. Gambling should be an enjoyable form of entertainment. If gambling ceases to be enjoyable or begins to have a negative impact on your finances, relationships, or wellbeing, okvip7 encourages you to use the tools available or seek professional assistance.

The following responsible gaming tools are available to all registered okvip7 players and can be activated immediately from the account dashboard:

• Deposit limits: Set daily, weekly, or monthly maximum deposit amounts. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Loss limits: Cap the maximum amount you are willing to lose within a defined period.
• Session time reminders: Receive automated notifications after a specified duration of continuous play.
• Cool-off period: Temporarily suspend your account for a period of 24 hours, 7 days, 30 days, or 90 days. During a cool-off, you will not be able to log in, deposit, or place bets.
• Self-exclusion: Permanently exclude yourself from the okvip7 platform. Self-exclusion requests are processed within 24 hours and are irrevocable for a minimum period of 12 months.

For further guidance on problem gambling, please visit our dedicated Responsible Gaming page. If you require immediate assistance, contact okvip7 support at any time via the live chat feature within the platform.

The following conduct is strictly prohibited on the okvip7 platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of all funds, and may result in further legal action:

• Providing false, misleading, or fraudulent information at the time of registration or at any subsequent point.
• Registering or operating more than one account.
• Using automated bots, scripts, artificial intelligence tools, or any software designed to gain an unfair betting or gaming advantage.
• Exploiting software errors, glitches, or vulnerabilities. Any winnings generated as a result of a known or suspected software error must be reported immediately; failure to do so constitutes fraud.
• Engaging in or facilitating match-fixing, spot-fixing, or any form of event manipulation.
• Using the okvip7 platform for money laundering or any activity that facilitates illegal financial transactions.
• Systematically abusing the bonus system, including through coordinated multi-account bonus exploitation.
• Engaging in any form of collusion with other players in poker, live casino, or any other game format where player interaction influences outcomes.
• Charging back any deposit made to okvip7, or initiating any fraudulent payment dispute with a payment provider.

All content on the okvip7 platform — including but not limited to the okvip7 brand name, logo, website design, graphics, user interface elements, written content, game titles, and software — is the proprietary intellectual property of okvip7 or its licensed content partners and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the okvip7 platform for personal, non-commercial gambling purposes only. This licence does not extend to:

• Reproducing, copying, distributing, or modifying any part of the okvip7 platform or its content without prior written consent.
• Using the okvip7 brand, logo, or any platform content for commercial purposes.
• Reverse engineering, decompiling, or attempting to extract source code from any part of the okvip7 software or game systems.
• Framing, scraping, or mirroring any part of the okvip7 platform on an external website or service.

Any unauthorised use of okvip7 intellectual property will result in immediate account termination and may give rise to civil or criminal liability.

To the fullest extent permitted by applicable law, okvip7 shall not be liable for any of the following:

• Any loss of profits, revenue, data, or goodwill arising from your use of or inability to access the okvip7 platform.
• Any indirect, consequential, special, or punitive damages, even where okvip7 has been advised of the possibility of such damages.
• Any loss arising from interruptions to service caused by scheduled maintenance, unscheduled technical failures, force majeure events, or third-party service disruptions.
• Any loss resulting from a player's failure to keep their login credentials secure or to log out of their account on a shared device.
• The quality, accuracy, or completeness of information provided by third-party game providers, data feeds, or external services integrated into the okvip7 platform.

Nothing in these Terms & Conditions shall limit okvip7's liability for death or personal injury resulting from okvip7's proven negligence, or for fraud or fraudulent misrepresentation by okvip7, to the extent such liability cannot be excluded by law.

The total aggregate liability of okvip7 to any player in connection with any single incident or series of related incidents shall not exceed the total net deposits made by that player in the 30-day period immediately preceding the incident giving rise to the claim.

okvip7 reserves the right to suspend, restrict, or permanently terminate any player account at its absolute discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Reasonable suspicion of fraudulent activity, bonus abuse, or money laundering.
• Failure to complete KYC verification within the requested timeframe.
• Discovery that a player is under 18 years of age.
• A player's request for self-exclusion.
• Regulatory, legal, or compliance requirements that prohibit okvip7 from continuing to provide services to the player.

In the event of account termination for reasons other than breach or fraud, any verified cash balance remaining in the player's wallet at the time of termination will be returned to the player's registered payment method within 10 business days, subject to completion of outstanding KYC verification. Bonus funds will be forfeited upon account termination regardless of reason.

Players may request voluntary account closure at any time by contacting okvip7 support. Account closure requests will be processed within 5 business days.

okvip7 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, okvip7 will endeavour to provide reasonable notice to registered players via the email address associated with their account or through a prominent notice on the platform prior to the changes taking effect.

It is the player's responsibility to review these Terms & Conditions periodically. The most current version will always be available at https://okvip7.app/terms-conditions and will display the effective date at the top of the document. Continued use of the okvip7 platform following publication of any amendment constitutes the player's acceptance of the revised Terms & Conditions.

If you have any questions about these Terms & Conditions, wish to raise a dispute, or require assistance with your account, please contact the okvip7 support team using the details below. All communications should be in English to ensure prompt and accurate handling.

• Support Email (plain text): [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, via the okvip7 platform.
• Response Time: Email queries are typically responded to within 24 hours (Bangladesh Standard Time, UTC+6).

Disputes relating to bet settlement must be submitted within 72 hours of the relevant event settlement. Disputes relating to account management, payments, or bonus eligibility should be submitted as soon as reasonably practicable.